Refund Policy

Last Updated: January 2024

This Refund Policy applies to products and services purchased from Argus Industrial Company, LLC ("we," "us," or "our"). For information about our products and services, please visit our official website at www.ez-screen.com.

1. Newsletter Subscription

Our newsletter subscription service is provided free of charge. There are no fees associated with subscribing to or receiving our newsletter. Therefore, no refunds are applicable for newsletter subscriptions.

You may unsubscribe from our newsletter at any time by:

  • Clicking the unsubscribe link in any newsletter email
  • Contacting us at sales@ez-screen.com
  • Calling us at 248-745-5828

2. Product Purchases

For information about refunds, returns, and warranties for EZ-Screen products, please refer to:

  • Our official website at www.ez-screen.com
  • The terms and conditions of your purchase agreement
  • Our 2-year industry-leading warranty policy

Note: This newsletter website (ez-screen.info) is for subscription purposes only. All product purchases, refunds, and returns are handled through our official website and sales team.

3. Warranty Information

EZ-Screen products come with a 2-year industry-leading warranty. Warranty claims and service requests should be directed to:

4. Digital Services

If we offer any paid digital services in the future, the following refund policy will apply:

  • Refund requests must be made within 30 days of purchase
  • Refunds will be processed to the original payment method
  • Processing time for refunds may take 5-10 business days
  • Refunds may be subject to verification and approval

5. Processing Refunds

If a refund is approved:

  • Refunds will be processed within 5-10 business days
  • Refunds will be issued to the original payment method
  • You will receive confirmation via email once the refund is processed
  • It may take additional time for the refund to appear in your account, depending on your financial institution

6. Non-Refundable Items

The following items or services are generally non-refundable:

  • Free newsletter subscriptions
  • Customized or personalized products (unless defective)
  • Products damaged due to misuse or unauthorized modifications
  • Services already rendered or completed

7. Return Policy

For information about returning products, please:

All returns must be authorized by our sales team before shipment.

8. Disputes and Chargebacks

If you have a dispute regarding a charge or transaction, please contact us directly before initiating a chargeback with your financial institution. We are committed to resolving any issues promptly and fairly.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this website. We encourage you to review this policy periodically.

10. Contact Information

For questions about refunds, returns, or this policy, please contact us:

Argus Industrial Company, LLC
P.O. Box 252170
West Bloomfield, MI 48325
Phone: 248-745-5828
Fax: 248-745-5825
Email: sales@ez-screen.com
Official Website: www.ez-screen.com

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